Frequently asked questions

What is the AI Business Engine?

It's the system that fills your tables and brings guests back. Your website with your menu, booking and ordering, your Google profile and fresh reviews, so you get found. An AI team that answers and follows up. Offers that bring people back. We set it up for you, and we make the changes.

Which software does it replace?

For most restaurants: the website builder, the booking tool, the email and text tool, the review tool and the answering service. It isn't a till or a kitchen screen system, so you keep those. We go through your list on the call.

What can the AI team do?

Answer calls, chats and messages, even in the middle of service. Answer questions about your menu and hours. Send the link to book or order. Follow up group and party enquiries, send reminders and offers, and reply to reviews.

When does a person take over?

When the question is unusual, sensitive or outside what the AI team has been set up to answer. It takes the details, tells the guest you'll come back to them and sends you the conversation at once.

Will it answer allergy questions?

It never tells anyone that a dish is safe for an allergy. It points them to your menu and your team.

How does the AI team learn about my business?

We set it up with your menu, your opening hours, how you take bookings and orders, and the way you talk to guests. When something changes, tell us and we update it.

Can you bring my existing data across?

Yes. We bring your contacts and your guest history in during set-up.

I have more than one location. Does it work?

Yes. Each location can have its own number, bookings and reviews, with one view of everything.

How long does set-up take?

We set everything up and show you how it works before it goes live.

How easy is it to learn?

There's very little to learn. We set it up, and we make the changes when you ask. You use one app to see your bookings, your messages and what needs you.

Is it one system for everything?

For getting people in, filling tables and bringing guests back, yes. It doesn't replace your till, your kitchen screens or your accounts software.