Meet the AI team
It answers calls and messages, even mid-service, replies to your reviews, and sends the reminders, the offers and the win-back messages. You look after the guests in front of you.
What it does
This is the work that gets missed when you're busy.
01
Calls, texts, web chat and social messages get a reply in seconds, even in the middle of service. It answers from your menu, your hours and your details, so people get a real answer, not a holding message.
02
Group bookings and private parties go into one place, and each one gets followed up by text and email until they book or say no. No party goes cold because you were busy on a Saturday.
In your words, by text and email
03
Every booking gets a confirmation and reminders before the visit, with a link to change or cancel. Takeaway customers get a text when their order is accepted and when it's ready.
Automated reminder by text
04
Every new review gets a reply drafted in your words. You approve it, or let it post. Every guest is asked how it went, and anything that wasn't right comes straight to you.
"Lovely food, friendly staff, and booking online took a minute."
Reply drafted by AI
Thank you, Jo. We're glad it went well, and we're here whenever you need us again.
05
Offers go out to fill your quiet nights. Birthdays bring the whole table. Regulars who've stopped coming hear from you again, and each day you see who needs a person.
Marlowe's Kitchen · text
Booked for Friday 18:30
You stay in charge
Answers come from your menu, your hours and your way of talking. It doesn't guess.
Each call and message is saved with a summary. Read it, listen to it or step in.
Unusual or sensitive questions come to you at once, with the full history. You decide what happens next.
How it works
01
We give it your menu, your hours, how you take bookings and orders, and the way you talk to guests.
02
You call it, message it and try to catch it out. Nothing goes live until you're happy.
03
When something changes in your business, you tell us and we update it.
Yes. It says it's the assistant for your business.
It takes the details, tells the guest that you'll come back to them and sends you the conversation at once.
Yes. We set it up with your menu, your hours and the way you talk to guests. When you want an answer changed, you tell us and we change it.
Guests book a table online themselves, at any time, and the AI sends them the link. On the phone, it takes their details so you can call back.
It never tells anyone that a dish is safe for an allergy. It points them to your menu and your team.
Every call and message is saved in your inbox, with a summary. You can read or listen to any of them.
Tell us and we fix the answer. It only says what it has been set up to say about your business.